Information We Collect
FutCross may collect the following information:
- Your player nickname and account identifier.
- Your email address if you choose to add one to your account.
- Gameplay information such as match history, scores, XP, rank, win streaks, Cash balance, leaderboard position, friendships, and game progress.
- Purchase information such as the purchased Cash package, transaction identifier, purchase date, and transaction status.
- Basic device, app, network, and diagnostic information needed to operate the game, investigate errors, and prevent misuse.
- Information you voluntarily provide when contacting support.
You can play as a guest without adding an email address. However, guest account data may be lost if you sign out, delete the app, change devices, or lose access to the local session.
How We Use Information
We use collected information to:
- Create and manage player accounts.
- Save and synchronize game progress.
- Operate solo games, Online 1v1 matches, leaderboards, rankings, and social features.
- Verify purchases and add purchased Cash to the correct account.
- Display player statistics, XP progress, titles, and match results.
- Provide customer support and respond to feedback.
- Detect cheating, fraud, abuse, and activity that may affect the game or other players.
- Maintain, troubleshoot, and improve FutCross.
- Meet legal and regulatory requirements.